Refund Policy
Last Updated: May 13, 2026
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Joint Genesis 180-Day Money-Back Guarantee
Every Joint Genesis order is backed by a full 180-day, 100% money-back guarantee — one of the most generous in the supplement industry. Even empty bottles are accepted for return.
Important: JointGenesisSite.com is an independent affiliate review site. We do not process orders or refunds. All refund requests must be submitted directly to BioDynamix / ClickBank — the authorized retailer of Joint Genesis.
How the 180-Day Guarantee Works
BioDynamix offers a 180-day (6-month), no-questions-asked money-back guarantee on all Joint Genesis purchases. Here is what you need to know:
- The 180-day window begins from your original purchase date
- You may return bottles even if they are completely empty
- Refunds are processed to your original payment method
- No lengthy questionnaire or proof-of-results required
- The guarantee applies to all package sizes (1, 3, and 6 bottle orders)
Step-by-Step Refund Process
1
Locate Your Order Confirmation
Find the order confirmation email you received from ClickBank or BioDynamix at the time of purchase. It contains your order ID and the support contact details.
2
Contact BioDynamix Customer Support
Email the BioDynamix support team using the contact information provided in your order confirmation. Include your order number, name, and reason for return.
3
Alternatively — Contact ClickBank Directly
ClickBank is the authorized retailer for Joint Genesis. You can also submit a refund request through ClickBank's customer support portal at clkbank.com using your order number.
4
Return the Bottles
You may be asked to return your bottles (even empty ones) to the BioDynamix fulfillment address. The support team will provide the correct return shipping address.
5
Refund Processed
Once the return is received and processed, your full refund will be issued to your original payment method. This typically takes 5–10 business days depending on your bank.
Important Notes
- This refund policy is set and administered by BioDynamix / ClickBank — not by JointGenesisSite.com
- We cannot initiate, track, or expedite your refund on your behalf
- Refund terms may change — always verify current policy on the official BioDynamix website
- Shipping costs for returns may or may not be covered depending on current policy
Questions?
For questions about our site's content, visit our Contact Us page. For all order and refund matters, please contact BioDynamix or ClickBank directly using the information in your purchase confirmation email.